1) If there's no update, please allow up to 5 business days for the tracking status to update.
2) Delivery times range from 10-20 BUSINESS days after the order was placed. Some distant countries might take more time.
3) Received only a part of your order and missing a product? Do not worry - we ship out every item once it is available to decrease delivery times (free of charge). The rest of your order will arrive separately!
4) Got more questions? Check our FAQ Page or send us an email to firstname.lastname@example.org